Frequently Asked Questions
The whole process takes up to 4 weeks from the day your artwork is collected.
If you would like to receive your Art Pix book quickly, please get in touch and we will try our best to accommodate.
Our process is very thorough and we aim to provide exceptional quality. Our photographers will carefully photograph your child’s work to ensure we get high resolution images, so they are not blurry or grainy. We then design your Art Pix books as per your requirements (such as; which art work should go on the front page and if you would like the artwork in any particular order). Once we have designed your Art Pix book we will send it to our printers. Once printed we will review your Art Pix book, and then it is beautiful packaged and delivered to your door step.
Please be advised art work will be collected within two working days, excluding Sundays. Our delivery partner, Continental Courier Service LLC, will collect and deliver your artwork securely in a van with their skilled drivers. Please ensure all artwork is packed properly and securely before handing over to our driver. Additionally, our delivery team will contact you prior to collecting your artwork to confirm the pickup details.
However, if you need additional time to collate your artwork, consider purchasing our gift vouchers, so you can order your Art Pix books at a later date.
If you are unable to have the artwork ready when the delivery driver is due to collect the artwork, you will need to arrange for the artwork to be dropped to our address.
All Art Pix books are printed as 30x30cm (12×12”) photobooks. We are currently not offering any other sizes.
We believe this is the perfect size to display your child’s artwork, as it is big enough so you can see all the details and the artwork doesn’t get lost in a small size photobook. The Art Pix book is large enough to be used as a coffee table book and slim enough to be stored along with your other Art Pix books on your bookshelf.
Our Art Pix books are digitally printed in the UAE. They have a hard front and back cover and high quality semi gloss paper.
Pricing includes delivering in Dubai. Please contact us if you require delivery to another Emirate.
Please keep an eye on our website and Instagram for details of other delivery locations.
Yes, additional copies of your Art Pix books can be ordered. We offer a 20% discount for any additional copies for your loved ones.
We will recycle your child’s artwork for you, so you don’t have to worry about the extra clutter and the guilt of throwing your children’s artwork away. You will have your child’s artwork displayed beautifully in your Art Pix books to treasure forever.
However, if you would like your art work returned, please tick the applicable box when placing your order.
You can include anything, from drawings, paintings, notes, certificates, medals, cards, photos and sculptures.
Yes, artwork can be labelled with post-it notes or in clear writing with a pen/pencil on the back.
If you would like the artwork in a particular order, number the artwork starting from 1. Each side of your child’s work counts as one piece. If you would like only one side to be included, please label clearly.
If you do not label your artwork we will design your Art Pix book to ensure your child’s artwork looks as amazing in the Art Pix book as it does in real life.
Our team of professional photographers and designers will try their best to capture the artwork.
We suggest only sending pieces that are not delicate and travel well, as we would not want anything to get damaged in transit.
We highly recommend submitting the correct number of pieces for the chosen size of your book. If we receive extra pieces, we will only photograph and edit the chosen amount.
We will recycle your child’s artwork for you. However, if you would like your child’s artwork back additional charges will apply.
We will only include text on the front cover and spine of the Art Pix book.
Please keep an eye on our website and Instagram for details of additional and new products offerings.
Our shipping packages are 40 x 30 cm. Please ensure all artwork fits in the envelope provided by our delivery company.
We suggest only sending pieces that are not delicate and travel well, as we would not want anything to get damaged in transit.
Large pieces of artwork will be broken down into smaller sections to ensure all artwork is clear and displayed well in your Art Pix book.
We highly recommend you send us your children’s artwork so it can be professionally photographed, to ensure we print high quality Art Pix books. If you have some pieces of artwork which are fragile, please let us know. We can send instructions on how to photograph your child’s artwork. We prefer not to print images that are of poor quality, to ensure we provide only the highest quality Art Pix books.
We completely understand the mum guilt. This is exactly why My Art Pix was created! Creating your Art Pix books can be time consuming, which is probably the main reason why we keep putting it off. Why not free yourself of the mum guilt and let us create your Art Pix books, so you can have your children’s beautiful artwork at your fingertips (instead of under the bed or hidden away in a cupboard).
